SHIPPING & RETURNS

Shipping Policy for TorqMoto

1. Shipping Methods and Timeframes

At TorqMoto, we are committed to delivering your new vehicles efficiently and securely. We offer the following shipping methods:

• Standard Shipping: Delivered within 35-60 business days.

• Express Shipping: TBD

Please note that delivery times may vary based on the destination and product availability. Exact shipping times will be provided during the checkout process.

2. Shipping Costs

Shipping costs are calculated based on the weight of the product(s) purchased and the chosen shipping method. The shipping fees will be displayed during the checkout process before payment confirmation.

3. Order Processing Time

Orders placed on torqmoto are typically processed within 1-7 business days. Once your order has been processed, you will receive a confirmation email with tracking information. If the order is unable to be shipped out to the customer the order will be cancelled and 100% refunded.

4. Shipping Restrictions

torqmoto currently ships within 7-15 business days . We do not ship to P.O. boxes or APO/FPO addresses.

5. International Shipping

For international orders, customers are responsible for any customs duties, taxes, or additional fees (100% covered in most cases) imposed by their country's customs regulations. Please be aware of your country's import regulations before placing an order.

6. Tracking Your Order

Upon shipment, customers will receive a tracking number via email to monitor the status of their order. Please allow some time for the tracking information to be updated by the shipping carrier.

7. Order Delivery

We strive to ensure timely delivery; however, torqmoto is not liable for delays caused by factors beyond our control, such as weather conditions, holidays, or carrier delays.

8. Order Modifications and Cancellations

For any modifications or cancellations to your order, please contact our customer support team within 24 hours of placing your order.

9. Returns and Refunds

To be decided

10. Contact Information

If you have any questions or concerns regarding shipping or your order, please don't hesitate to contact our customer support team at our inbox.

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version on our website for updates.

         

Team torqmoto